How to Order Glasses Online

Ordering prescription glasses online is easy if you follow these steps:

1. Get a Prescription

Make sure you have a recent prescription from your optometrist (a valid prescription should not exceed two years).

All prescriptions should include:

The optometrist's name, license number and signature.
Your full name.
Date of examination.
Details of your complete visual correction (distance and/or near vision).

Ideally, your prescription should include your PD (pupillary distance) measurement. If your prescription does not include your PD measurement, you can obtain it from the eye care professionals who previously made your glasses. This information in your record belongs to you and can be obtained upon request.

2. Select Your Frames

Browse the different frame styles available on our site. You can filter the options by type, material, size, shape and color to find the one(s) you're looking for.

See Good to Know – Frames for more details.

3. Enter Your Prescription

During the ordering process, you must enter your prescription details. You must also upload your prescription so that the optician can check it. If necessary, note any comments you feel are relevant for the optician, then validate.

See Good to know – Prescription for more details.

4. Choose Your Lenses

Define the use of your glasses: Distance, Close-up (reading), or Intermediate (computer). Multifocal lenses are not sold online at this moment.

Select the type of lenses you want:

Clear lenses
Blue light filtering lenses
Photochromic & Transition lenses
Solar lenses (tinted / mirrored / polarized)

Depending on the type of lenses you choose, we will suggest the lens indexes available for your prescription (regular & thinned lenses).

See Good to know – Lenses for more details.

5. Check Your Order

Before finalizing, make sure all information is correct:

Your prescription and PD (pupillary distance)
Your choice of frame(s)
Your lenses and their options: the various available treatments and choice for high-index thinned lenses
Accessories added to your basket
Upload your valid prescription
Enter your last name, name and age

6. Finalize Your Order

Enter your shipping address, the shipping method, the payment information and place your order.

7. Track Your Order

8. Receive, Try On and Enjoy

If you encounter any problems with your new pair(s) of glasses, please don't hesitate to contact customer service. We'll be happy to help.

By following these steps, you should be able to order your eyewear online with confidence. Don't hesitate to ask customer service for help if you have any questions during the online purchasing process.

THANK YOU FOR YOUR CONFIDENCE!